If you don't see what you're looking for and you'd like us to create a custom design just for you, please contact us and let us know.

Contact Us / Shipping Information

ADDRESS

11348 Long Meadow Drive

Glen Allen, VA  23060

 

TEL

804-304-6556 or 804-921-0499

 

EMAIL

orders@sacksnbrand.com

Shipping & Delivery

 

Generally, orders will be shipped within 24 hours of receipt of order. We are often travelling with our daughters to competitions, so please make sure you check the front page for any notices. We will update the site when we are going to be away and unable to ship promptly.

 

Returns

 

Ready-to-wear items may be returned within 30 days for a full refund as long as all original tags are attached and the dress is unwashed and free of damage or snags. We do not pay return shipping. Custom made dresses are NOT returnable.
 



Tracking Your Order

 

We generally ship either UPS Ground or USPS Express Mail with insurance.  We will be happy to provide the tracking number if you need to know where your package is in the process or does not arrive as anticipated.

 

Privacy Policy

 

We never sell any personal information, names, email addresses, etc. to anyone for any purpose. We may ask you if we can show photos of your skaters on our promotional material, our website or on our Facebook page, but that is totally up to you.  We won't post it unless you give us permission. 

We do not collect any personal information from our site.  This site is solely for customers to view our products.  We do not process any payments through this site.

 


 

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